Terms of service

Terms of Service

Last Updated: August 29, 2026

Welcome to Hajra Boutique. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Hajra Boutique.

Hajra Boutique operates this website and online store, including all related content, features, products, tools, and services, to provide our customers with a convenient and enjoyable shopping experience.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.

By accessing, browsing, or using our website, or by purchasing a product from us, you agree to be bound by these Terms of Service and any policies referenced in them. If you do not agree with these Terms, please do not use our website or services.

1. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use the website.

You agree to use our website and products only for lawful purposes and in accordance with these Terms.

You must not use our website or services to:

Violate any applicable laws or regulations
Infringe upon the rights of others
Upload or transmit viruses, malware, or other harmful code
Attempt to gain unauthorized access to our website or systems
Engage in fraudulent or abusive activity

We reserve the right to refuse service or terminate access to our website if these Terms are violated.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason and at any time.

You agree not to reproduce, copy, sell, resell, or exploit any portion of our website, services, products, or content without our prior written permission.

Information submitted through our website may be transferred through different networks and may be processed to meet technical requirements. Payment information is handled through secure payment systems and appropriate security measures.

3. Product Information

We make every reasonable effort to ensure that product descriptions, images, colors, prices, and other information displayed on our website are accurate.

However, product colors may appear differently depending on your device, screen settings, lighting, and other factors.

We do not guarantee that products will appear exactly as shown on your screen.

Product descriptions, availability, pricing, and other details may be changed or updated at any time without prior notice.

We reserve the right to discontinue products or limit product quantities at our discretion.

All returns and exchanges are subject to our Return & Refund Policy.

4. Accuracy of Information

We strive to provide accurate and up-to-date information on our website. However, there may occasionally be typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or delivery times.

We reserve the right to correct errors, update information, modify product details, or cancel orders if incorrect information has been provided, including after an order has been submitted.

We are not obligated to update all information on our website unless required by applicable law.

5. Changes to Products, Services, and Prices

Product prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, website feature, or portion of our website at any time.

We will not be responsible for any loss resulting from changes to prices, products, services, or website availability, to the extent permitted by applicable law.

6. Orders and Account Information

We reserve the right to accept or decline any order at our discretion.

We may limit or cancel quantities purchased per customer, household, account, payment method, or shipping address.

If we modify or cancel an order, we may contact you using the email address, phone number, or other contact information provided when placing the order.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for keeping your account information and login credentials secure.

Please review your order carefully before completing your purchase.

All purchases are subject to our Return & Refund Policy.

7. Pricing and Payments

All prices displayed on our website are subject to change without notice.

The price charged for your order will generally be the price displayed at the time your order is placed.

Additional charges, such as shipping fees, taxes, customs duties, or other applicable charges, may apply depending on your order and delivery location.

You agree to provide accurate payment and billing information and to promptly update your information when necessary.

By submitting payment information, you confirm that you are authorized to use the selected payment method and agree to pay all applicable charges associated with your purchase.

8. Shipping and Delivery

Shipping and delivery times provided on our website are estimates and are not guaranteed.

Delivery may be delayed due to circumstances beyond our control, including courier delays, weather conditions, public holidays, customs processing, or other unforeseen events.

Please refer to our Shipping Policy for additional information about shipping, delivery, and order tracking.

9. Third-Party Services and Tools

We may provide access to certain third-party tools or services through our website.

These third-party services are provided by external companies, and Hajra Boutique does not necessarily monitor or control them.

Your use of third-party tools is at your own discretion and may be subject to the terms and policies of the relevant third-party provider.

We may introduce additional tools, features, or services in the future, which will also be subject to these Terms.

10. Third-Party Links

Our website may contain links to third-party websites or services.

These websites are not operated or controlled by Hajra Boutique, and we are not responsible for their content, accuracy, privacy practices, security, products, or services.

If you choose to access a third-party website, you do so at your own risk.

Any questions, complaints, or concerns regarding third-party products or services should be directed to the relevant third party.

11. User Feedback and Comments

If you submit reviews, comments, suggestions, ideas, feedback, or other content to Hajra Boutique, you agree that we may use, reproduce, modify, publish, distribute, or display that content for business and promotional purposes, where permitted by law.

You represent that any content you submit:

Does not violate the rights of another person or business
Does not contain unlawful, abusive, defamatory, or offensive material
Does not contain viruses, malware, or harmful code
Does not infringe copyright, trademark, privacy, or other intellectual property rights
Is accurate to the best of your knowledge

We reserve the right to remove content that we believe violates these Terms or is otherwise inappropriate.

12. Intellectual Property

All content available on the Hajra Boutique website, including logos, branding, product images, photographs, graphics, text, designs, videos, product descriptions, and other materials, is owned by or licensed to Hajra Boutique unless otherwise stated.

You may use our website for personal, non-commercial purposes only.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

All rights not expressly granted under these Terms are reserved by Hajra Boutique.

13. Prohibited Uses

You may not use our website or services:

For any unlawful purpose
To violate applicable laws or regulations
To infringe intellectual property rights
To harass, threaten, abuse, or harm others
To submit false or misleading information
To transmit viruses or malicious code
To collect personal information belonging to others without authorization
To engage in spam, phishing, scraping, or similar activities
To interfere with the security or operation of our website
To impersonate another person or business
For fraudulent or deceptive purposes

We reserve the right to suspend or terminate access to our website if we believe these Terms have been violated.

14. Disclaimer of Warranties

We strive to keep our website and services available and accurate, but we do not guarantee that our website will always be uninterrupted, secure, timely, or error-free.

Our website, content, products, and services are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

We do not guarantee that the information provided on our website will always be complete, accurate, or suitable for every purpose.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Hajra Boutique and its representatives, employees, partners, service providers, and affiliates will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website, services, or products.

This includes, where legally permitted, loss of profits, revenue, data, business opportunities, or other similar losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

16. Indemnification

You agree to indemnify and hold harmless Hajra Boutique, its employees, representatives, partners, service providers, and affiliates from claims, losses, damages, liabilities, or expenses arising from:

Your violation of these Terms
Your violation of applicable laws
Your infringement of another person's rights
Your misuse of our website or services

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to remain valid and enforceable.

18. Termination

These Terms remain effective unless terminated by you or Hajra Boutique.

You may stop using our website at any time.

We may suspend or terminate your access to our website or services if we believe that you have violated these Terms or engaged in unlawful, fraudulent, or harmful activity.

Any obligations or liabilities that arose before termination will continue to apply where required.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on our website, constitute the agreement between you and Hajra Boutique regarding your use of our website and services.

Our failure to enforce any provision of these Terms does not mean that we waive our right to enforce that provision in the future.

20. Governing Law

These Terms of Service and any separate agreements through which we provide our services shall be governed by and interpreted in accordance with the laws of Pakistan.

21. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly.

You are responsible for reviewing these Terms periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.