Shipping policy
Shipping Policy
Thank you for shopping with Hajra Boutique. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.
1. Order Processing
All orders are processed within 1–3 business days, Monday through Friday, excluding public holidays.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
Shipping charges are calculated based on your delivery location and the details of your order. Any applicable shipping costs will be displayed during checkout before you complete your purchase.
Estimated delivery times may vary depending on your location and the selected shipping method.
Please note that delivery times are estimates and may occasionally be affected by circumstances beyond our control, including weather conditions, courier delays, or other unforeseen circumstances.
3. Shipping Methods
We offer available shipping options based on your location and delivery requirements. Shipping methods and estimated delivery times will be displayed during checkout.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation with tracking information, where available. You can use the provided tracking number to follow the progress of your delivery.
5. Lost or Damaged Packages
We take great care to package every order securely. However, if your package is lost or arrives damaged during transit, please contact us as soon as possible.
We will do our best to assist you and work with the relevant shipping carrier to resolve the issue.
6. Shipping Address Accuracy
Please ensure that your shipping address and contact information are complete and accurate before placing your order.
Hajra Boutique cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
7. Return & Exchange Shipping
If you wish to return or exchange an item, return shipping costs may be the responsibility of the customer unless the item received is defective, damaged, or incorrect due to an error on our part.
For more information, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or your order, please feel free to contact Hajra Boutique through our available customer support channels.